Shipping Policy

Serenify Spot Shipping Policy

At Serenify Spot, we proudly ship all our products from warehouses across the U.S.A. and Canada. Shipping times may vary depending on product availability and shipping methods. Please note that the policies below reflect our standard practices, but each manufacturer or supplier may have specific requirements or variations.

 

Order Confirmation

 

Once your order is placed, you will receive an order confirmation email to the email address you provide. This means your order has been received and your payment is pre-authorized. We will then contact our suppliers to confirm the item’s availability.

 

• If your item is in stock, we will process the payment and submit your order for shipment within 5 business days.

• If your item is on backorder or unavailable, we will void the pre-authorization and notify you via email.

 

Order Shipment

 

Once your order is processed, most items will ship within 7-10 business days via freight. You will receive tracking information within 24 hours of your order leaving the warehouse. If you do not receive tracking details within six business days, please contact us at sales@serenifyspot.com.

 

For faster shipping, some products may be shipped on a flatbed if freight service is unavailable. If there are specific lead times on any product due to high demand, we will mention them clearly in the product description.

 

• Custom-made or special-order products may have longer shipping times. Please refer to the specific product page for details.

 

Free Shipping

 

We offer free shipping on all products, except for certain items where additional charges apply: 

 

Shipping Restrictions

 

Currently, we only ship within the U.S.A. to the 48 Contiguous states. For international shipping please contact us at sales@serenifyspot.com or call us at +1-(732)-440-8503

 

Product-Specific Shipping Times

 

Due to high demand some products may have lead times before shipping. We strive to provide accurate shipping estimates, but please refer to the product description for the most up-to-date information.

 

If you have any questions about shipping, feel free to reach out to us at sales@serenifyspot.com or call us at +1(732)-440-8503.

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